Know when and where your system and network outages are with OutageView. Easy to use dashboard, biller integration for fast node and hub declarations. Integrates with IVR to reduce outage call spikes, plus great reporting suite.
Product Overview
- Allows Technical Operations-TOC/NOC (Outage) specialists and managers to declare and clear outages quickly and easily in billing system
- Defines outages by cabinet, node, hub, headend or municipality
- Integrates with billing system for instant changes in status
- Enforces regional outage management policies and procedures by standardizing process
- Provides diagnostic reporting to identify trouble locations and recommend preventative maintenance
