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PeakView Solutions was founded on a simple premise:
To assist cable companies and other service businesses make better use of the legacy MIS systems, and help associates become more productive and provide better customer service. PeakView empowers organizational transparency, through software integration and automation.
PeakView believes in the power of automation and integration.
PeakView's management team has personally experienced the challenges of managment in the cable television business. We have over 75 years combined experience in the cable and billing industries, at companies both large and small.
Cable companies have plenty of new data and diagnostic services available.
These services have brought many improvements, but they have also brought frustration. Often, these services don't work in harmony. Some employees can easily access some information systems, but not others. Some information required extra and repeated log-ins; other systems weren't available at all.
We customize our applications to each company we serve.